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New enquiry

Please select the nature of your enquiry from the list provided.

If you are a financial adviser and have a query, please visit www.pruadviser.co.uk where you will find details on how to contact us.

You will need to complete an appropriate form online and we will aim to respond within five working days.

Due to the exceptional circumstances caused by Covid-19, we have a reduced number of staff available and this may mean that you will wait longer than normal to get a response to your message. Please be assured that we will respond to your message as soon as we can. We are also currently unable to do any call backs. If you need to speak to someone urgently please call our call centre on 0345 640 0000.

If your enquiry relates to a proposed change in your level of cover, you should not assume cover after submission of an online enquiry. You are not covered until we have confirmed this to you in writing.

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